LODGE TRIP CANCELLATION POLICY

Golden Powder Guiding | Last updated: November 3, 2025

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Booking Structure

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No individual seats sold — You book the entire lodge.

Price per person assumes 12 participants unless a different size is confirmed in writing via email.

If fewer than 12 attend, per-person price does NOT decrease — group still pays full lodge cost.

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COVID-19 & Government/Supplier Closures

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No automatic refunds.

Any refund evaluated case-by-case at GPG’s sole discretion.

GPG may not have funds to refund due to fixed costs.

Rebook option: Same trip, next season (space permitting). No fee.

If partial refund approved: 3% credit card fee + $150 admin charge deducted.

Insurance is mandatory — you must cover closures via travel insurance.

3. Standard Cancellation (Client-Initiated)

ZERO REFUNDS — EVER.

Group is 100% liable for full lodge cost.

Cancelled participant must find own replacement (see Section 4) or group pays.

4. Participant Replacement

You may transfer your spot with GPG approval (safety & group fit).

You find the replacement.

GPG assists for a flat $500 fee (vetting, contracts, logistics).

Request in writing ≥ 30 days before trip.

No transfers inside 21 days — spot forfeited.

5. Force Majeure (After Trip Starts)

GPG may retain up to 50% of cost if services cannot be delivered due to:

Avalanche hazard, treacherous conditions, road closures, weather, fires, etc. Decision non-negotiable. Any refund over 50% issued within 30 days minus 3% + $150.

6. Travel Insurance — MANDATORY

Book with credit card offering trip-cancellation coverage.

Every guest needs comprehensive insurance including:

Cancellation / interruption

Medical evacuation

Government closures

COVID-19

Proof required at check-in (photo/PDF).

7. Deposit & Payment

ItemDetails

Deposit20% non-refundable at booking

Final BalanceDue 100 days prior to trip start

Late Payment5% penalty; spot forfeited after 7 days

Currency & TaxCAD + 5% GST

8. Group Organizer Duty

Person who books = Group Organizer.

Responsible for collecting payments, sharing policy, ensuring insurance & waiver signed.

9. Minimum Group Size

Requires 8 paid participants to run.

If <8: GPG may cancel with full refund (minus 3%) or offer private rate.

10. TL;DR

You Need to KnowDetails

Whole lodge liabilityGroup pays full cost

No refunds everFind replacement or pay

Replacement help$500 flat fee, 30+ days notice

InsuranceMandatory — your safety net

Questions? Email info@goldenpowderguiding.com View Liability Waiver → (replace with your link)

DAY & MULTI-DAY GUIDING CANCELLATION POLICY

Golden Powder Guiding | Last updated: November 3, 2025

1. Booking & Payment

100% payment required at booking.

All prices in CAD + 5% GST.

2. Cancellation Policy

ZERO REFUNDS — UNDER ANY CIRCUMSTANCES.

Booking is non-refundable from the moment of payment.

No exceptions for personal reasons, weather, illness, or closures.

3. Transfers / Replacements

NOT ALLOWED.

Booking is tied to the named individual only.

Unused spots are forfeited.

4. COVID-19 / Government / Supplier Closures

No refunds.

GPG may not have funds to refund.

Your travel insurance must cover these events.

GPG will provide documentation for insurance claims.

5. Force Majeure

If guiding cannot occur due to avalanche hazard, extreme weather, road closure, etc.:

GPG retains up to 50% of fee to cover fixed costs.

Any refund above 50% issued within 30 days minus 3% credit card fee + $150 admin.

6. Travel Insurance — MANDATORY

Proof required at check-in (photo/PDF).

Must cover:

Cancellation / interruption

Medical evacuation

Government closures

COVID-19

7. TL;DR

Pay in full at booking

No refunds

No transfers

Insurance = your responsibility