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EXTENDED TRIP / LODGE TRIP CANCELLATION POLICY

 

 

Golden Powder Guiding | Last updated: November 3, 2025

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Booking Structure

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  • No individual seats sold — You book the entire lodge.

  • Price per person assumes 12 participants unless a different size is confirmed in writing via email.

  • If fewer than 12 attend, per-person price does NOT decrease — group still pays full lodge cost.

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COVID-19 & Government/Supplier Closures

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  • No automatic refunds.

  • Any refund evaluated case-by-case at GPG’s sole discretion.

  • GPG may not have funds to refund due to fixed costs.

  • Rebook option: Same trip, next season (space permitting). No fee.

  • If partial refund approved: 3% credit card fee + $150 admin charge deducted.

  • Insurance is mandatory — you must cover closures via travel insurance.

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Standard Cancellation (Client-Initiated)

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  • All trips are non-refundable. Participants can substitute their spot with enough notice.

  • Group is 100% liable for full lodge cost.

  • Cancelled participant must find own replacement (see Participant Replacement) or group pays.

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Participant Replacement

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  • You may transfer your spot with GPG approval (safety & group fit).

  • You find the replacement.

  • GPG assists for a flat $500 fee (vetting, contracts, logistics).

  • Request in writing ≥ 30 days before trip.

  • No transfers inside 21 days — spot forfeited.​

 

Travel Insurance — SUGGESTED

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  • Book with credit card offering trip-cancellation coverage.

  • Every guest needs comprehensive insurance including, but not limited to:

    • Cancellation / interruption

    • Medical evacuation

    • Government closures

 

Deposit & Payment

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  • Details:

    • Deposit: minimum 20% non-refundable at booking

    • Final Balance: Due 100 days prior to trip start

    • Late Payment: 5% penalty; spot forfeited after 7 days

    • Currency & Tax: CAD + 5% GST

    • Credit Card Usage Fee 3%

 

Group Organizer Duty

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  • Person who books = Group Organizer unless otherwise stated via email.

  • Responsible for gathering participants, aiding in the communication and following up of unpaid invoices.​​

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DAY & MULTI-DAY GUIDING CANCELLATION POLICY

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Golden Powder Guiding | Last updated: November 3, 2025

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Booking & Payment

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  • 50% payment required at booking.

  • Remaining 50% due 100 days prior to trip start date.

  • All prices in CAD + 5% GST

  • 3% Credit Card Fee

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Cancellation Policy

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  • ZERO REFUNDS — UNDER ANY CIRCUMSTANCES.

  • Booking is non-refundable from the moment of payment.

  • No exceptions for personal reasons, weather, illness, or closures.

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Transfers / Replacements:

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  • NOT ALLOWED.

  • Booking is tied to the named individual(s) only.

  • Unused spots are forfeited.

 

COVID-19 / Government / Supplier Closures

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  • No refunds.

  • GPG may not have funds to refund.

  • Your travel insurance must cover these events.

  • GPG will provide documentation for insurance claims.

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Force Majeure

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  • If guiding cannot occur due to avalanche hazard, extreme weather, road closure, etc.:

  • GPG retains up to 50% of fee to cover fixed costs.

  • Any refund above 50% issued within 30 days minus 3% credit card fee + $150 admin.

  • Trip Insurance — Highly Suggested

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Partnerships make a difference

More than partnerers, this is our community. please help us by supporting them.

ACMG (Association of Canadian Mountain Guides)
Partnered with The North Face
Partnered with Smartwool
Weston Ski and Snowboard
Golden Powder Guiding
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